{"id":3,"date":"2024-03-21T08:26:11","date_gmt":"2024-03-21T08:26:11","guid":{"rendered":"https:\/\/www.hk.swirecocacola.com\/?page_id=3"},"modified":"2024-05-27T10:41:28","modified_gmt":"2024-05-27T10:41:28","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.hk.swirecocacola.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n
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Privacy Policy<\/h1><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Our Commitment to Protect Your Privacy<\/u><\/strong><\/strong><\/h4><\/div>\n\n\n\n

Swire Coca-Cola Limited T\/A Swire Coca-Cola HK (\u201cSCCHK\u201d, \u201cwe\u201d, \u201cour\u201d or \u201cus\u201d) highly values your personal information and privacy and is committed to preserving the confidentiality and security of all personal information. When you use our services, you entrust us with your personal information. This Privacy Policy sets out the standards and expectations on SCCHK\u2019s commitment to safeguarding your personal information in terms of what information we gather about you, how we use and process that information and who we give that information to. It also defines your rights in relation to your personal information and who you can contact for more information or queries.<\/p>\n\n\n\n

SCCHK pledges to meet and comply with the obligations and requirements under the Hong Kong SAR Personal Data (Privacy) Ordinance \u2013 Cap.486 (\u201cOrdinance\u201d). SCCHK committed itself to protect and keep in strictly confidential in related to any personal data it collected.<\/p>\n\n\n\n

To ensure that you feel comfortable and confident about providing your personal information for us, please read this Privacy Policy carefully to understand how and why we collect and process your personal information.<\/p>\n\n\n\n

We will notify you when there are any changes to our Privacy Policy, including by posting the revised policy on our website. The changes will be effective from the date of posting.<\/p>\n<\/div>\n\n\n\n

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1. What this Privacy Policy covers and Who it applies to<\/u><\/strong><\/strong><\/strong><\/h4><\/div>\n\n\n\n

We recognise the indispensability of your personal information and are committed to protecting your privacy and handling your personal information in an open, transparent and secure manner.<\/p>\n\n\n\n

This Privacy Policy outlines how we will collect, handle, use, store, share and protect your personal information when you:<\/p>\n\n\n\n

We may use your personal data for one or more of the following purposes:<\/p>\n\n\n\n

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  1. Offering, selling and distributing beverages and related products and services, including drinking water and other beverages, beverages dispensers and accessories, maintenance, repair, after-sales services, replacement and sanitation services, as well as delivery and online sales services;<\/li>\n\n\n\n
  2. Processing and implementing your purchase orders; related payment instructions and refund;<\/li>\n\n\n\n
  3. Opening, maintenance and administration of your service accounts and records;<\/li>\n\n\n\n
  4. Calculating and collecting or paying any amounts owing by or to you;<\/li>\n\n\n\n
  5. Communicating with you including handling your requests and enquiries;<\/li>\n\n\n\n
  6. Facilitating us in providing and enhancing our products and services, including designing and providing products and services that may better meet your personal preferences and interests;<\/li>\n\n\n\n
  7. Making disclosure according to the requirements of any law, regulations, court orders, codes of conduct or guidelines applicable to any member of the Group (Any subsidiaries, holding companies, associated companies, affiliates of, companies controlled by, or under common control with us (collectively, the \u201cGroup\u201d));<\/li>\n\n\n\n
  8. Marketing and promoting products, services and other subjects (please see further details in section 4.8 below); and<\/li>\n\n\n\n
  9. Making a purchase for our products and services;<\/li>\n\n\n\n
  10. Engaging with us in relation to employment or experience opportunities at SCCHK, including when you apply for a role with SCCHK or participate in any assessment programme relating to such a role;<\/li>\n\n\n\n
  11. Visiting and\/or using our website;<\/li>\n\n\n\n
  12. Participating in our promotion events, activities, or register as our loyalty program member;<\/li>\n\n\n\n
  13. For commercial negotiations with customers\/business partners, fulfillment of contracts, financial settlements<\/li>\n\n\n\n
  14. Purposes relating to any of the above.<\/li>\n<\/ol>\n\n\n\n

    This Privacy Policy covers our online and offline data collection activities, including Personal Information that we collect through various channels, such as websites, applications (apps), applets, e-commerce channels, third-party social networks, points of sale, and events. Please note that we may consolidate personal information collected from different sources (e.g., websites, offline events). Under specific circumstances, we will provide a separated privacy notices, with detailed rationales and purposes that this Privacy Policy does not cover.<\/p>\n<\/div>\n\n\n\n

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    2. What Personal Information we collect<\/u><\/strong><\/strong><\/strong><\/strong><\/h4><\/div>\n\n\n\n

    There are 4 broad categories of personal information held by us. They comprise of personal information contained in the following:<\/p>\n\n\n\n

    A. Consumer Data including, but not limited to:-<\/u><\/em><\/p>\n\n\n\n

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    1. Personal Information: full name, contact number, email address, delivery address;<\/li>\n\n\n\n
    2. Feedback after purchasing our products and services;<\/li>\n\n\n\n
    3. Personal interests and preferences.<\/li>\n<\/ol>\n\n\n\n

      B. Employee records<\/u><\/em><\/p>\n\n\n\n

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      1. Your personal information including but not limited to full name, National ID \/ Passport Number, home address, date-of-birth, nationality, sexuality, phone number, and email address;<\/li>\n\n\n\n
      2. Other relevant data including but not limited to financial background, educational background, personal information of spouse and family members, and professional qualification.<\/li>\n<\/ol>\n\n\n\n

        C. Customer\/Business Partner Data<\/u><\/em><\/p>\n\n\n\n

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        1. Your personal information, which is limited to the primary contact person as the communication channel for business interactions or activities, or for the customer to register an account on our customer portal, including but not limited to full name, contact number, email address, and delivery address.<\/li>\n\n\n\n
        2. Information collected from you about others in situations where you decide to invite a third party to conduct business with SCCHK. We will collect your and third party\u2019s names, phone number and email addresses in order to make contact and follow up with the third party.<\/li>\n\n\n\n
        3. SCCHK may collect your identity card, bank card account number when it is used to process orders, provide customer\/supplier services or make financial settlements.<\/li>\n<\/ol>\n\n\n\n

          D. Sensitive Personal Information<\/u><\/em><\/p>\n\n\n\n

          Under specific scenarios, we may also collect \u201csensitive\u201d, or \u201cspecial categories\u201d of personal information that are fit for purpose, such as the following:<\/p>\n\n\n\n

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          1. Unique Personal Identifier\n